Before you remotely install Safe Lock agents, ensure the
following:
-
Safe Lock Intelligent Manager is installed
on the server endpoint.
-
Safe Lock agent versions earlier than 1.1 are not installed on target endpoints.
-
Network, target endpoints, and the server endpoint firewall settings allow for the
following:
-
Target endpoints have the following settings:
-
Simple File Sharing is disabled. (Windows XP)
-
File sharing is enabled.
-
A local account has access to the default share admin$.
-
Windows Management Instrumentation (WMI) service is enabled.
-
Windows Interprocess Communications (IPC) service is enabled.
-
Target endpoints are not running Windows Installer sessions. Specifically, confirm
that Windows Update is not updating the endpoint in the background.