A false positive occurs when a Web site, URL, "infected" file, or email message is
incorrectly determined by filtering software to be of an unwanted type. For example,
a legitimate email between colleagues might be detected as spam if a job-seeking filter
does not distinguish between resume (to start again) and resumé (a summary of work experience).
You can reduce the number of future false positives in the following ways:
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Update to the latest pattern file (virus, spam, and so on).
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Exempt the item from scanning by adding it to an Approved List.
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Report the false positive to Trend Micro.
See also:
