Trend Micro, Inc.
November 2024
Trend Micro Apex One™ (Mac) Patch 15
This readme file is current as of the date above. However, all customers are advised to check Trend Micro's website for documentation updates at https://docs.trendmicro.com/en-us/documentation/apex-one-%EF%BC%88mac%EF%BC%89/.
Apex One (Mac) provides the latest endpoint protection against security risks, blended threats, and platform independent web-based attacks.
The Apex One (Mac) server is a plug-in program integrated with Trend Micro products such as Apex One and Worry-free Business Security and installed through the Plug-in Manager framework. The Apex One (Mac) server deploys Security Agents to Mac computers.
The following enhancements are included in this release:
Enhancement 1: This patch supports Trend Micro Apex One (Mac) Security Agent installation on endpoints running macOS 15 (Sequoia).
Enhancement 2: This patch updates the copyright year in the Apex One (Mac) server and Security Agent consoles to 2024.
Enhancement 3: This patch enhances the Device Control feature in Trend Micro Apex One (Mac) for USB storage devices with FAT file system.
Enhancement 4: This patch updates the log level of Apex One (Mac) server to enhance system performance.
Enhancement 5: This patch updates the Newtonsoft.Json module in Apex One (Mac) to enhance product security.
Enhancement 6: This patch updates Apex One (Mac) Security Agent to prevent incompatibility issues with the McAfee Data Loss Prevention program.
This release of Apex One (Mac) resolves the following product issues:
Issue 1: Apex One (Mac) Security Agent may become unresponsive after restarting the endpoint.
Solution 1: This patch updates the core module of the Apex One (Mac) Security Agent to resolve this issue.
Issue 2: Apex One (Mac) server may not deploy policies to newly-installed Apex One (Mac) Security Agents.
Solution 2: This patch updates the Apex One (Mac) server program to resolve this issue.
| Filename | Build Number |
------------------------------ |
--------------- |
TMSM |
|
-------------------------------------------------------------------- |
|
libAoSSrvWrapper.dll |
3.5.7881 |
libWebSvcWrapper.dll |
3.5.7881 |
PolicyExportTool.exe |
3.5.7881 |
ResCommon.dll |
3.5.7881 |
ServerInfoTool.exe |
3.5.7881 |
TMSM_AoSSrvPlugin.dll |
3.5.7881 |
TMSMAzureStorage.exe |
3.5.7881 |
TMSMCommon.dll |
3.5.7881 |
TMSMCore.dll |
3.5.7881 |
TMSMDBTool.exe |
3.5.7881 |
TMSMMainService.exe |
3.5.7881 |
TMSMSetupTool.exe |
3.5.7881 |
TMSMSQLSetupUtility.dll |
3.5.7881 |
TMSMUninstall.exe |
3.5.7881 |
TMSMUtilTool.exe |
3.5.7881 |
TMSM\Web\TMSMClientChannel\bin |
|
-------------------------------------------------------------------- |
|
Newtonsoft.Json.dll |
13.0.3.27908 |
TMSMBasicModel.dll |
3.5.7881 |
TMSMClientChannel.dll |
3.5.7881 |
TMSMCommon.dll |
3.5.7881 |
TMSM\Web\TMSMConsoleChannel\bin |
|
-------------------------------------------------------------------- |
|
Newtonsoft.Json.dll |
13.0.3.27908 |
TMSMBasicModel.dll |
3.5.7881 |
TMSMConsoleChannel.dll |
3.5.7881 |
TMSMCommon.dll |
3.5.7881 |
The documentation set for Apex One (Mac) includes the following:
View and download product documentation at:
https://docs.trendmicro.com/en-us/documentation/apex-one-%EF%BC%88mac%EF%BC%89/
Visit the following web pages:
Important: Before installing or upgrading to Apex One (Mac) Patch 2 and above on the server, make sure that the certificate is not expired for Microsoft Internet Information Services (IIS). For more information, see https://success.trendmicro.com/solution/000283033.
Visit the following web pages:
Note: Some files and file paths for the Security Agent are changed in this release. To deploy the Security Agent using a mobile device management (MDM) profile, configure the required settings as stated on https://success.trendmicro.com/solution/000277823.
Visit the following web pages:
For step-by-step instruction on how to enable system permissions and browser extensions for the Security Agent, visit the following web pages:
7.1 Limitation When Configuring Scan Time Machine for Manual and Scheduled Scan
Problem: After enabling the Scan Time Machine option for Manual Scan and Scheduled Scan, Apex One (Mac) cannot perform any actions (clean, quarantine, or delete) on detected malware threats due to a permission limitation in Mac OS. Configured scan actions display as unsuccessful in the product logs.
7.2 Endpoint Sensor Processing Limitation
Problem: Endpoint Sensor processing of files on Mac endpoints is case insensitive. Historical investigation results on the Apex Central console include all entries for a file name with different capitalization.
Problem: When performing a historical investigation on Apex One (Mac) endpoints, the system replaces a slash (/) with a colon (:) in file names, preventing users from searching for file names that contain slashes in investigation results.
Workaround: To resolve this issue, use a colon (:) to search for files.
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Third-party licensing information can be viewed from the About page on the Apex One (Mac) web console.