Route Configuration Parent topic

A route is a specific "To" and "From" combination that includes a recipients' and sender's email addresses, LDAP users or groups, or address groups. You can also configure exceptions to a route.
Senders and recipients must be on the Internal Addresses list if you select incoming messages or outgoing messages when adding a new rule or modifying an existing rule:
  • If you are configuring an outgoing message, the Internal Address list applies to the senders.
  • If you are configuring an incoming message, the Internal Address list applies to the recipients.
Use the asterisk wildcard to include a range of email addresses. For example:
  • user@company.com: Adds only the specific address.
  • *@company.com: Adds any user at the domain company.com.
  • *@*.company.com: Adds any user at any subdomain of company.com.
    For example, user1@accounting.company.com would be included.
  • *@*: Adds all addresses.