Procedure

1. Go to Mail Areas & Queues → Query.
   The Quarantine tab displays by default.
2. Click the MTA tab.
3. Under Criteria, configure the following:
   • Search: Select the queue type and the target device.

     Note There are four types of MTA queues for you to select: Incoming, Active, Deferred and Hold. The default value is Any type.

   • Dates: Select a date and time range.
4. Specify values for the following:
   • Sender
   • Subject
   • Recipient(s)
   • Message ID
5. Click Display Log.
   The results appear at the bottom of the screen.
6. To change the display, do any of the following:
   • To sort the table, click any of the column headings.
   • If too many items appear on the list, click the arrow buttons on top of the list to move to the next page or select the desired page to view from the drop-down list.
   • To change the number of items that appears in the list at a time, select a new display value from the drop-down list at the bottom of the table.
7. To view details about any message, click the message in the query result table. The message and all of its details appear.
8. To delete any message, click the check box next to it in the query result table, and then click Delete.