TrendLabs is the global antivirus research and support center of Trend Micro. It is
               located on three continents, with a staff of more than 250 researchers and engineers
               who operate around the clock to provide you, and every Trend Micro customer, with
               service and support.
            You can rely on the following post-sales service:
            
               - 
                  
                  Regular virus pattern updates for all known "zoo" and "in-the-wild" computer viruses
                     and malicious codes 
- 
                  
                  Emergency virus outbreak support 
- 
                  
                  Email access to antivirus engineers 
- 
                  
                  Knowledge Base, the Trend Micro online database of technical support issues 
TrendLabs has achieved ISO 9002 quality assurance certification.
            See also: