Trend Micro or an authorized reseller provides technical support, virus pattern downloads,
and program updates for one (1) year to all registered users, after which you must
purchase renewal maintenance.
If your Maintenance Agreement expires, scanning will still be possible, but virus
pattern and program updates will stop. To prevent this, renew the Maintenance Agreement
as soon as possible.
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To purchase renewal maintenance, contact the same vendor from whom you purchased the
product. A Maintenance Agreement, extending your protection for a year, will be sent
by post to the primary company contact listed in your company’s Registration Profile.
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To view or modify your company’s Registration Profile, log in to the account at the
Trend Micro online registration Web site:
https://olr.trendmicro.com/registration/
