When viewing your log query or a real-time report, IWSVA supports exporting log data to a CSV file in order to view and analyze the data in other applications. Click the table icon and then Export CSV file and then download the file from the IWSVA server.

The character format that IWSVA uses to save CSV files is configurable using the csvcharformat parameter under the [Common] section of the intscan.ini file. The default is UTF-8 format. Some versions of Microsoft Excel cannot display double-byte characters in UTF-8 text files. If your logs contain double-byte characters, Trend Micro recommends opening and saving the files as Unicode using Notepad before attempting to open the CSV file using Excel.