Viewing Messages in the Virtual Analyzer Queue Parent topic

Email messages IMSVA submits to Virtual Analyzer are stored in the Virtual Analyzer queue while pending analysis or being analyzed. All messages in the Virtual Analyzer queue can be queried and viewed.
Note
Note
Once IMSVA receives the analysis result for an email message, this message will be removed from the Virtual Analyzer queue.

Procedure

  1. After you perform a query for messages in the Virtual Analyzer queue, click the timestamp for an item in the query result table. The query screen appears showing the following information:
    • Timestamp
    • Message ID
    • Sender
    • Recipient
    • Rules
    • Attachments
    • Subject
    • Scanner
    • Original Size
    • Internal ID
    • Submission
    • Query Time
    • Attempts
    • Expiration
  2. Next to Message view, click either Header or Message.
  3. Click any of the following buttons:
    • Back to List: Return to the query screen.
    • Release: Release the message from Virtual Analyzer scanning. IMSVA may continue to scan the message if any other scanning condition is met.