Trend Micro Command & Control (C&C) Contact Alert Services provides IMSVA with enhanced detection and alert capabilities to mitigate the damage caused by advanced persistent threats and targeted attacks. It leverages the Global Intelligence list compiled, tested, and rated by the Trend Micro Smart Protection Network to detect callback addresses.

With C&C Contact Alert Services, IMSVA has the ability to inspect the sender, recipients and reply-to addresses in a message's header, as well as URLs in the message body, to see if any of them matches known C&C objects. Administrators can configure IMSVA to quarantine such messages and send a notification when a message is flagged. IMSVA logs all detected email with C&C objects and the action taken on these messages. IMSVA sends these logs to Control Manager for query purposes.