When you purchase ScanMail from a reseller, you receive a Registration Key with your product package or from your Trend Micro reseller. Registering ScanMail entitles you to standard support, which consists of pattern file updates, product version upgrades, and telephone and online technical support. The length of the maintenance agreement depends on the contract you arrange with your Trend Micro representative.

When you register, you receive an Activation Code that you can use to activate ScanMail.