Configuring a Content Filtering Exception Parent topic

Exception policies follow the same priority behavior as other content filtering policies. Exception policies specify email address exception lists for content filtering policies with a lower priority.
Note
Note
Exception email addresses can be SMTP addresses or display name (for users in the domain where ScanMail is installed). Regular expressions cannot be used in exception email addresses.

Procedure

  1. Go to the Content Filtering screen by navigating to one of the following:
    • For Real-time scans: Content Filtering
    • For Manual scans: Manual Scan → Content filtering
    • For Scheduled scans: Scheduled Scan → [Add or Edit] → Content filtering
  2. Add or edit a policy:
    • For new policies:
      Click Add → Exceptions.
    • For pre-existing policies:
      Click the policy name.
  3. Type an email address under Enter address(es).
  4. Click Add.
    The email address appears in the list.
  5. Save the list.