Procedure

1. Run CMD.exe with local administrators rights.
2. Switch to ScanMail home directory.
3. Do one of the following:
   • If the tool execution is unsuccessful during installation, use the following command to execute the tool:
     toolDDAnQuarantinedMailsCleaner.exe install [SMEX_TEMP_QUARANTINE_PATH]

     Note Replace: [SMEX_TEMP_QUARANTINE_PATH] with suspicious files quarantine path

     For example:
     toolDDAnQuarantinedMailsCleaner.exe install "C:\Program Files\Trend Micro\Smex\storage\quarantine\Advanced threats\temp"
   • If the tool execution is unsuccessful during uninstallation, use the following command to execute the tool:
     toolDDAnQuarantinedMailsCleaner.exe uninstall [SMEX_TEMP_QUARANTINE_PATH] [SMEX_WTP_TEMP_QUARANTINE_PATH]

     Note Replace: [SMEX_TEMP_QUARANTINE_PATH] with suspicious files quarantine path [SMEX_WTP_TEMP_QUARANTINE_PATH] with suspicious URLs quarantine path

     For example:
     toolDDAnQuarantinedMailsCleaner.exe uninstall "C:\Program Files\Trend Micro\Smex\storage\quarantine\Advanced threats\temp" "C:\Program Files\Trend Micro\Smex\storage\quarantine\Advanced threats\SuspiciousURLs"