Updating the Agent Password Remotely Parent topic

Update the Safe Lock agent password remotely using Safe Lock Intelligent Manager.
Note
Note
  • This function is only available for users with administrator privileges. Full Control/Read Only/Storage Device Control should be unable to change admin password remotely.
  • If you are running Safe Lock agents with expired licenses and versions earlier than 2.0 Service Pack 1 Patch 2, updating the password remotely will not be functional.

Procedure

  1. Open a command prompt window with Windows administrator privileges.
  2. Navigate to the Trend Micro Safe Lock Intelligent Manager Safe Lock Remote Tasks Tool folder inside the installation folder using the cd command.
  3. Log on the Safe Lock Intelligent Manager server by typing the following command:
    SLtasks.exe --logon
  4. Type your Safe Lock Intelligent Manager credentials.
    The CLI confirms a successful log on to the server.
  5. Generate a list of target agents. To limit the query to agents before or after a specific version, append --minversion and --maxversion to the command and type the agent version.
    • SLtasks.exe --query --minversion <agent_version>
    • SLtasks.exe --query --maxversion <agent_version>
    The results of the query are saved in query_results.csv.
  6. Set the new administrator password on the target agents identified in query_results.csv by typing the following command:
    --changepassword
    Note
    Note
    • The password must be 8 to 64 alphanumeric characters. The following characters are not supported: | > < \ " spaces
    • Safe Lock Intelligent Manager does not require the old agent password to create a new one.
    • Ensure the new password matches the confirm password, otherwise the command will abort.
  7. Log off the Safe Lock Intelligent Manager server by typing the following command:
    SLtasks.exe --logoff
    The CLI confirms a successful log off from the server.