Transferring Agents to Another Server Parent topic

Procedure

  1. On the target Safe Lock Intelligent Manager server, Do the following to generate the results.ini file:
    1. Open a command prompt window with Windows administrator privileges.
    2. Go to %INSTALL_FOLDER%\CmdTools\Installer\ or include the directory in the system path.
    3. Type Setup.exe -src registry -get -server_info to generate the results.ini.
      Note
      Note
      By default, the system generates the results.ini file in the %INSTALL_FOLDER%\CmdTools\Installer\ folder.
  2. Copy the results.ini file to the source Safe Lock Intelligent Manager server with the agents you want to transfer.
  3. On the source server, open a command prompt window with Windows administrator privileges.
  4. Navigate to the Trend Micro Safe Lock Intelligent Manager Safe Lock Remote Tasks Tool folder inside the installation folder using the cd command.
    For example, type the following command to reach the default location:
    cd /d "c:\Program Files\Trend Micro\Safe Lock Intelligent Manager\CmdTools\RemoteAgentTasksTool\"
  5. Log on the Safe Lock Intelligent Manager server by typing the following command:
    SLtasks.exe --logon
  6. Type your Safe Lock Intelligent Manager credentials.
    The CLI confirms a successful log on to the server.
    Important
    Important
    • The logged on account must have admin or Full Control privilege to send tasks to agents.
    • To reduce network and endpoint impact, Safe Lock Intelligent Manager queries target agents for their configurations and then sends only tasks it determines are needed.
  7. Generate a list of target agents. To limit the query to agents before or after a specific version, append --minversion and --maxversion to the command and type the agent version.
    • SLtasks.exe --query --minversion <agent_version>
    • SLtasks.exe --query --maxversion <agent_version>
    Important
    Important
    The <agent_version> must be in the form of x.x.xxxx. For example, 3.0.0000.
    The results of the query are saved in query_results.csv.
    Tip
    Tip
    Trend Micro recommends querying agent statuses before deploying any tasks. A warning message appears if the query results are out-of-date when attempting to deploy tasks.
  8. (Optional) Edit the query_results.csv file to remove one or more agents from the list.
  9. Start the agent migration process. Do the following:
    1. Execute the SLtasks.exe --migratenewserver command.
    2. Type the path of the results.ini file.
  10. On the target Safe Lock Intelligent Manager server, verify that migrated agents display on the Agent Management screen.