Agent Upgrade Preparation Parent topic

WARNING
WARNING
Before upgrading, take the appropriate action below for your installation method and installed Safe Lock agent version.
Download the latest updates from the Trend Micro Software Download Center. Go to http://downloadcenter.trendmicro.com/.

Upgrade Actions Required by Installation Method and Installed Agent Version

Installation Method
Installed Agent Version
Required Action
Settings Retained
Local installation using Windows Installer
1.0
No preparation needed
No settings retained
1.1
No preparation needed
Compatible settings retained
2.0 or later
No preparation needed
No settings retained
Local installation using Command Line Interface Installer
1.0
Manually uninstall
No settings retained
1.1
No preparation needed
Compatible settings retained
2.0 or later
Manually uninstall
No settings retained
Remote installation
Note
Note
Safe Lock supports remote installation using Safe Lock Intelligent Manager.
1.0
Manually uninstall
No settings retained
1.1
Manually uninstall
No settings retained
2.0 or later
Manually uninstall
No settings retained